Free Shipping in AUS on all orders over $120!
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Shipping

At Eden Lane Boutique we like to make your online shopping experience as pleasant and as simple as possible, so our shipping methods and policies have been designed to get your order to you quickly and efficiently.

  • We offer FREE EXPRESS POST shipping via Australia Post for all orders to the value of $120 or more within Australia. There is a $12 flat rate for EXPRESS POST shipping on orders below this threshold.
  • There is a $9 flat rate for STANDARD SHIPPING on orders below the $120 threshold
Orders are dispatched 1-3 business days after finalized to be received in 2-5 business days, depending on location in Australia (Melbourne & Sydney is 1 or 2 days). Please check this link at Australia Post and type in your post code for a rough estimate: 

*THERE MAYBE LONGER TIME-FRAMES IN DELIVERIES BY THE POST OFFICE WHICH IS OUT OF OUR HANDS DURING PUBLIC HOLIDAYS, CHRISTMAS & NEW YEAR PERIODS. PAY EXPRESS SHIPPING IF YOU NEED AT A CERTAIN TIME. CALL US WITH ANY QUESTIONS.*
FREE SHIPPING only on initial purchase, exchanges and returns are at the cost of the customer

INTERNATIONAL SHIPPING:

New Zealand Standard Shipping $20AU Flat Rate. 
U.S & Canada Standard Shipping $30AU Flat Rate.
U.S & Canada Express Shipping $50AU Flat Rate.  
Rest of the World Standard Shipping $40AU Flat Rate. 

OVERSEAS PURCHASES:
Customer/s own country customs taxes/duty are not included in the order and must be paid by customer upon delivery, if or when their respective country charges.
FREE SHIPPING ONLY APPLIES TO AUSTRALIA
SECURE DELIVERY OF YOUR PARCEL:
If a delivery is attempted while no one is home Australia Post will either leave your item at your door or leave you a card to take to the specified post office where you can then sign for your new items and take them home.

LOSS OF PRODUCT:

We will not be responsible for lost or stolen packages or packages which may be delayed or lost in transit.

TRACKING OF ITEM:

TRACKING OF PURCHASES/ORDERS IS THE SOLE RESPONSIBILITY OF THE CUSTOMERS. Once the package has been sent off we will provide you with a tracking number to the email provided ( please check your junk mail if you have not received the tracking number). You can track your order at www.auspost.com/track/

Please check your tracking number at Australian Post before contacting us.
If you have any more questions please do not hesitate to email us on enquiry@edenlane.com.au